Award-Winning Hotel Technology Partner

Transform Your Hotel with Smart Technology

Expert IT consulting specialized in hospitality solutions. We design and deploy AI-powered systems that elevate guest experiences and maximize operational efficiency.

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150+ Hotels Transformed
98% Client Satisfaction
15+ Years Experience
Modern Hospitality Lobby with Tech
AI Concierge Mobile Check-in Smart Digital Labels Digital Room Service Hotel CRM WhatsApp Messaging

Trusted by Leading Hotel Brands

About Us

Your Partner for Smart Hotel Technology

APA IT SOLUTIONS helps hotels modernize operations and delight guests through practical, future‑ready technology. We combine deep hospitality know‑how with hands‑on engineering.

Our Mission

Empower hotels with intelligent technology that transforms guest experiences and drives measurable business growth.

Innovation First

Leveraging AI and cutting‑edge technology to solve real hospitality challenges with practical, future‑ready solutions.

True Partnership

From strategy to optimization, we work alongside your team with clear KPIs and 24/7 support every step of the way.

150+
Hotels Served
98%
Client Satisfaction
24/7
Support Available
15+
Countries

Our Services

Comprehensive Technology Solutions for Modern Hotels

From AI-powered guest services to complete digital transformation, we deliver cutting-edge solutions tailored to your hotel's unique needs.

AI Guest Concierge

AI Guest Concierge

Instant 24/7 guest support powered by AI. Answers questions, handles bookings, and recommends services in any language—no front-desk wait.

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Smart Digital Labels

Smart Digital Labels

Real-time e-ink price tags that auto-translate and update in seconds. Change buffet or minibar prices centrally—no paper, no errors.

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Digital Room Service

Digital Room Service

QR-driven ordering that boosts F&B sales by up to 20%. One-scan access to full menu, high-res photos, and easy checkout—no calls needed.

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WhatsApp Messaging

WhatsApp Messaging

Instant, personalized guest outreach via WhatsApp. Chat directly with guests—share pre-arrival info, confirm bookings, handle requests effortlessly.

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Hotspot Wi-Fi

Hotspot Wi-Fi

Secure, branded Wi-Fi that converts guests into customers. Captive portal collects guest data and displays targeted promotions on login.

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Hotel CRM

Hotel CRM

All-in-one guest database + automated marketing. Centralize profiles, preferences, and booking history to deliver personalized emails, SMS offers, and loyalty rewards.

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Success Stories

Trusted by Leading Hotel Brands

From global luxury chains to boutique hotels — our solutions deliver measurable results.

Hilton Hotel Exterior
⭐ Premium Partner

Digital transformation across 40+ locations

Hilton leverages our AI-powered concierge and digital room service management. Seamless integration with existing PMS enables a unified guest experience across all properties.

+52%
Guest Satisfaction Score
-38%
Operating Costs
24/7
Automated Service
AI Concierge Digital Room Service Mobile Check-in Hotel CRM
Marriott
Europe

WhatsApp Business Integration

Reduced call volume by 65% through intelligent WhatsApp automation

+€180k Annual Savings
Hyatt
DACH Region

Smart Digital Labels

Dynamic pricing across 15+ hotels with real-time sync

+28% Revenue Growth
InterContinental
Middle East

Hotel CRM & Analytics

360° guest profiles with personalized upsell campaigns

+41% Ancillary Revenue
Radisson
Scandinavia

Captive Portal Wi-Fi

Branded guest Wi-Fi with marketing automation and lead capture

+22k New Guest Contacts
Accor
France

Multi-Property Dashboard

Centralized management across 25+ hotels with real-time KPIs

-45% Admin Workload

Your success story starts here

Discover how we can transform your hotel

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Our Process

How We Transform Your Hotel

A proven methodology that ensures seamless implementation and measurable results.

01

Discovery & Analysis

We conduct comprehensive assessment of your current systems, operations, and guest experience to identify opportunities and challenges.

02

Strategy & Design

Custom solution architecture tailored to your hotel's unique needs, budget, and growth objectives with detailed implementation roadmap.

03

Implementation

Seamless deployment with minimal disruption to operations, including data migration, system integration, and comprehensive staff training.

04

Optimization & Support

Continuous monitoring, performance optimization, and 24/7 technical support to ensure your systems deliver maximum value.

Testimonials

What Our Clients Say

Hear from hotel leaders who have transformed their operations with our solutions.

"APA IT SOLUTIONS transformed our hotel operations. The AI concierge improved guest satisfaction by 45%, allowing our staff to focus on personalized experiences."

Sophie Laurent

Sophie Laurent

General Manager at Grand Riviera Hotel

"The mobile check-in and digital room service features made our hotel stand out. Guests love the convenience, and our team efficiency has never been better!"

Klaus Weber

Klaus Weber

Owner at CityLights Boutique Hotel

"We saw a 30% increase in direct bookings after implementing the Hotel CRM and WhatsApp Messaging. The support from APA IT was outstanding throughout."

Isabella Romano

Isabella Romano

Sales Director at Baltic Seaside Resort

"Smart Digital Labels and Hotspot Wi-Fi have made our property truly digital. Guests appreciate the seamless experience, and our reviews reflect the positive change."

Lars Andersson

Lars Andersson

IT Manager at UrbanStay Hotel

"APA IT's solutions are intuitive and easy to use. Our staff adapted quickly, and guest feedback has been overwhelmingly positive. Highly recommend their services!"

Elena Kovács

Elena Kovács

Front Office Manager at Alpine View Hotel

"The team at APA IT is responsive and knowledgeable. Their technology has helped us streamline operations and delight our guests consistently."

Thomas Müller

Thomas Müller

General Manager at Lakefront Palace

"Implementing the AI Concierge was a game-changer for us. Our guests now enjoy 24/7 multilingual support, and our reception team can focus on VIP services."

Marie Dubois

Marie Dubois

Operations Director at Château de Luxe

"The digital transformation with APA IT exceeded our expectations. Guest complaints dropped by 60%, and our online ratings improved significantly within three months."

Antonio García

Antonio García

Hotel Director at Mediterranean Resort

"Outstanding ROI! The CRM system helped us understand our guests better. Revenue per guest increased by 28%, and repeat bookings doubled in just six months."

Ingrid Petersen

Ingrid Petersen

Revenue Manager at Nordic Grand Hotel

"The WhatsApp integration revolutionized our guest communication. Response times improved drastically, and guests love the instant service. Truly innovative solution!"

Dmitri Volkov

Dmitri Volkov

Guest Relations Manager at Europa Palace

"APA IT's smart solutions modernized our century-old hotel without losing its charm. Guests enjoy high-tech convenience while we maintain our heritage and character."

Katarina Novak

Katarina Novak

Managing Director at Vienna Heritage Inn

"APA IT SOLUTIONS transformed our hotel operations. The AI concierge improved guest satisfaction by 45%, allowing our staff to focus on personalized experiences."

Sophie Laurent

Sophie Laurent

General Manager at Grand Riviera Hotel

APA IT SOLUTIONS Team
150+
Hotels Served
Director - APA IT SOLUTIONS
Artin Turmaz
Director, APA IT SOLUTIONS

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Ready to Transform Your Hotel?

Join 150+ hotels worldwide that have revolutionized their operations and elevated guest satisfaction with our innovative technology solutions.

Schedule Free Consultation Chat on WhatsApp